What is a VoIP phone ?

A VoIP phone is a hardware or software-based telephone designed to use voice over IP (VoIP) technology to send and receive phone calls over an IP network, such as the internet, rather than the traditional public switched telephone network (PSTN).

There are two main types of VoIP phones:

  1. Hardware-based VoIP Phones: These look like traditional telephones but are equipped with specialized hardware to support IP technology. They connect directly to your router via Ethernet or wirelessly and are configured specifically for VoIP communication.
  2. Software-based VoIP Phones: Often referred to as "softphones", these are software applications installed on a computing device, such as a PC, laptop, tablet, or smartphone. Softphones use the device's internet connection and built-in audio hardware (or external microphone and speakers) to place and receive VoIP calls. Examples include Skype, Zoom, and the voice-calling feature of WhatsApp.

Key features of VoIP phones include:

VoIP phones, both hardware and software varieties, have gained popularity in businesses and homes because of the cost savings, flexibility, and enhanced features they offer when compared to traditional landline phones.

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